How to Resolve ‘Backup Couldn’t Complete’ Issue with WhatsApp
Have you had this problem when backing up WhatsApp on your iPhone? There could be a number of causes for this, including an iCloud storage issue or a damaged last backup. You can, however, try several remedies to cure all of these issues on your iPhone. So, without further ado, here are some solutions to the “couldn’t complete backup” error on WhatsApp for iPhone.
7 Ways to Resolve ‘Backup Couldn’t Complete’ Issue with WhatsApp on iPhone
So, if your WhatsApp backup is stalled on your iPhone, here are several fixes you may attempt, as well as some additional recommendations to assist you finish your backup.
Turn Off Your Phone
Most unexpected issues and bugs can be resolved by resetting your iPhone. So, if your WhatsApp backup becomes stuck in the middle, try restarting your iPhone by simultaneously pushing the volume down and power buttons.
Open WhatsApp and attempt backing up again when your phone has rebooted. If this does not resolve the problem, proceed to the next step.
WhatsApp should be updated.
WhatsApp is one of those apps that is constantly updated with new features. Because these software updates for its iOS and Android apps sometimes just feature bug fixes, every update is critical, and WhatsApp backups may fail owing to a bug that can be fixed by the update.
Before taking a backup, open the App Store on your device and go to the future updates section to upgrade the app to the newest version.
Check Your Network
As you may be aware, WhatsApp backups are typically hefty in size because they contain photographs and videos from your conversations. As a result, a successful backup would necessitate a solid and fast network connection. Before you begin the backup, make sure you’re connected to a fast WiFi or mobile network.
Reset Network Configuration
Resetting network settings on any iPhone can sometimes resolve network-related difficulties by restoring all settings to their normal state. So, if your WhatsApp backup gets stuck in the middle, consider resetting your iPhone’s network settings. Here’s how.
1. Open the iPhone’s Settings app.
2. Select Transfer or Reset iPhone from the General menu.
Your network settings will be reset after you enter your passcode.
Large videos should not be backed up.
If the backup is still incomplete, you can reduce the size of the backup. Because most of us receive a lot of media on WhatsApp, the backup size grows. We can choose to omit videos from the backup in WhatsApp. On your phone, follow these steps:
1. On your iPhone, open WhatsApp.
2. Select Chat from the Settings menu.
3. Now go to Chat Backup and turn off the video inclusion toggle.
That’s it; now only photographs and texts will be backed up, which may or may not be sufficient for you.
Look into iCloud Storage.
On the iPhone, Apple provides an iCloud backup option for WhatsApp. Because Apple only provides 5GB of free storage for iPhone users to backup their data, a storage issue could be a major cause of a stuck backup. So you can see if you have enough iCloud storage to backup WhatsApp.
1. Go to your phone’s Settings app.
2. Now, at the top of the screen, press on your Profile name.
3. Finally, choose iCloud to view your remaining iCloud storage.
If it’s smaller than WhatsApp’s backup size, you won’t be able to finish your backup unless you free up some space or purchase Apple’s iCloud+ subscription.
Previous iCloud Backups should be deleted.
If you have an old iCloud backup that is buggy, you can erase it and start anew. Here’s how to get rid of your previous iCloud backup:
1. Open the iPhone’s Settings app and go to Profile.
2. Following, tap iCloud and then Manage Storage on the next page.
3. Go to Backups and then tap on the name of your device.
4. On the next page, disable the toggle for WhatsApp from the list of apps.
5. Select “Turn off & Delete” from the pop-up menu.
That is all there is to it. This will remove your previous WhatsApp backup, but you will need to re-enable WhatsApp to begin the backup process.
To resume the backup process, open WhatsApp again and go to Settings, then Chat, then Chat backup. Hopefully, this will take care of your issue.
So there you have it: the solutions to WhatsApp’s iPhone backup issue. Stay tuned for more iOS tips & tricks!
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